Fundraising in Australia
Raised operates in both New Zealand and Australia. The platform and the way campaigns work are the same in each country. The main difference is how card fees are shown to supporters, because Australia does not allow card surcharges.
The two domains
Australian fundraisers live at raised.au and New Zealand fundraisers at raised.nz.
These are two front doors to the same platform rather than two separate products. Your account works on either, and links generally resolve correctly whichever one someone uses. If you registered with an Australian address, raised.au is the one to use and share.
The embed widget
When you copy the code to embed a donation form on your own website, the script tag points at raised.nz even for an Australian campaign. That is expected and it works. Both domains serve the same widget, so there is no need to change it.
If you would rather it read raised.au, you can swap the domain in the script tag and it will still work.
Currency
Your campaign's currency is set when you create it, and that is the currency supporters are charged in. Australian campaigns take Australian dollars.
If the mobile app displays a different currency symbol on a crowdfunding campaign, it is a display issue in the app and does not affect what supporters are actually charged or what you are paid. The amounts in your dashboard and on the web are the ones that count. Let us know if you see it.
Fees and payouts
Card surcharges are not allowed in Australia from 1 October 2026, so fees work differently here than in New Zealand.
If your organisation passes fees on to supporters (the default), Raised builds the processing fees into the prices supporters see. There is no separate fee line at checkout. Your organisation still receives at least the base price you set for each item on domestic card payments.
If your organisation absorbs fees, nothing changes. Supporters pay exactly the price you set, and the fees come out of your end.
For a full explanation, including worked examples and the fee rates, see How Pricing Works for Australian Organisations.
Payouts run through Stripe on the same schedule as New Zealand, including the waiting period before your first one. See When Will I Receive My Stripe Payment?.
Payment methods
Australian organisations that absorb fees can offer card, bank transfer and cash, the same as New Zealand.
If your organisation passes fees on to supporters, only card payments are available. This is because inclusive pricing depends on knowing the fee at the time the price is displayed, which is only possible with card payments. Bank transfer and cash have no processing fee to build in, and adding a surcharge to them is not the goal.
If you need to accept cash or bank transfer, switch to absorb fees in your organisation settings.
Products and wholesalers
Our wholesaler catalogue is currently New Zealand based. Australian organisers most often run crowdfunding campaigns, or product fundraisers using their own supplier. See Running Your Own Self-Hosted Fundraiser.