Fundraising answers

How do we organise packing and collection for a product fundraiser?

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Use the orders in your Raised dashboard to prepare product totals and packing information before collection day. Confirm the supplier delivery, group orders by your collection arrangements and give volunteers a clear packing and handover process. Raised provides order reports and packing slips; your group handles the physical products.

What should we prepare before the products arrive?

Confirm the final order with your supplier, including substitutions or unavailable items. Compare the delivery against what you expect before packing customer orders. Arrange safe storage, tables and enough volunteer time for the products you are handling.

Check the order deadline and payment status. Cash and bank transfers need manual reconciliation: confirm receipt in your records before marking payments as paid.

How do we pack the orders?

Use order reports and packing slips rather than copying details into several separate spreadsheets. Where a campaign has multiple collection locations, work through one location at a time.

  1. Review the final orders and export the information needed for packing.
  2. Check received stock against supplier quantities.
  3. Pack each order using its packing slip and check product options carefully.
  4. Keep any unpaid, incomplete or changed orders clearly identified.
  5. Give the handover team an order list and a way to record collection.

What should families know?

Send the collection address, time window and contact details before collection day. Explain whether somebody else can collect an order and how missed pickups will be handled. Include storage instructions supplied for chilled or frozen food.

Raised does not remove the need for a collection plan. Make a named organiser responsible for supplier questions and exceptions on the day.

How do we organise packing and collection for a product fundraiser? | Raised