Cookie Policy

This Cookie Policy explains how Raised uses cookies and similar technologies on our website (raised.nz). This policy applies to the Raised Platform website. Organisations that create storefronts on our Platform are responsible for their own cookie usage on their individual storefronts.

This Cookie Policy should be read in conjunction with our Privacy Policy and Terms of Service.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how our site is used, and enabling certain features to work.

Types of Cookies We Use

How We Use Cookies

We use cookies to:

• Remember your preferences and settings
• Remember if you've completed a survey or form
• Understand how you use our site
• Improve our website and services
• Provide personalised content and advertising
• Keep your account secure

Managing Cookies

Most web browsers allow you to manage cookies through their settings preferences. You can:

• View cookies stored on your computer
• Delete all or specific cookies
• Block all or specific types of cookies
• Configure settings for specific websites

Please note that if you choose to block certain cookies, some features of our website may not function correctly.

Third-Party Cookies

We use some third-party services that may set their own cookies. We do not control these cookies. You can check the privacy policies of these third parties for more information:

• Google Analytics
• Payment processors
• Social media platforms

Examples of How We Use Cookies

We use cookies for various purposes including, but not limited to:

• Preferences: Remembering your country/region selection and other site preferences
• Analytics: Understanding how visitors interact with our site through services like Google Analytics
• Support: Enabling customer support features like live chat and remembering your support conversations
• Performance: Monitoring site performance and identifying technical issues
• Security: Protecting against fraudulent activity and ensuring secure access

The specific cookies we use may change from time to time as we add or remove services to improve the Platform. Cookie durations vary from session cookies (deleted when you close your browser) to persistent cookies (stored for up to 2 years).

Privacy and Data Protection

Our use of cookies complies with the New Zealand Privacy Act 2020. For more information about how we protect your privacy, please see our Privacy Policy.

Changes to This Policy

We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.