Age-Restricted Items in Your Catalogue
If your fundraiser includes products meant for adults (for example items that contain alcohol), you can mark them as age-restricted. Customers are then asked to confirm they're over 18 before they can view or buy those items.
This applies to product fundraisers that use a catalogue.
What it does
Age restriction can be set at two levels:
- Whole catalogue: if the entire catalogue contains age-restricted products, customers see an 18+ confirmation before they can purchase, and must tick a confirmation at checkout.
- A single section: if only some products are age-restricted, you can restrict just that section. Its items stay hidden behind a "confirm you're 18+" panel until the customer confirms.
Turning it on
In the catalogue builder:
- To restrict the whole catalogue, turn on the Age Restricted option in the catalogue overview.
- To restrict a section, tick Age restricted (18+) on that section.
Both organisers building their own catalogue and wholesalers building shared catalogues can set these options.
What your customers see
- The customer is asked to confirm they are over 18. If they confirm, the items become visible and purchasable. If they say they're under 18, they're directed away.
- A confirmation is remembered for 24 hours on that browser or device, and a single confirmation covers the whole site for that visit, so a customer isn't asked repeatedly as they shop.
- Clearing browser data, switching to another device or browser, or returning after 24 hours will prompt the confirmation again.
Good to know
This is a self-confirmation, not formal age verification. The customer confirms they're over 18, and there's no ID check or date-of-birth entry. The age threshold is fixed at 18.
Because it's a self-declaration, you remain responsible for following the laws that apply to selling age-restricted goods in your area, including anything required at the point of delivery or collection.
Related help articles
- Configuring Your Raised Campaign Settings - Manage your campaign setup
- Configuring Campaign Display Settings - Control how your page appears
Need help?
If you have questions about age-restricted items or how the check works, contact our support team.