Back to Help Center

Exporting Marketing Emails

When customers place an order on your fundraisers, they can opt in to receive marketing communications from you. Raised collects these opted-in email addresses across all your campaigns so you can use them in your own email marketing tools.

Accessing Marketing Emails

  1. Go to your Dashboard.
  2. Navigate to Marketing Emails (found under your account menu at /manage/marketing).

You'll see a list of all customer email addresses that have opted in to marketing across all of your fundraisers. Duplicate emails are automatically removed, so each address appears only once.

Tip: This is an account-level page, not per-fundraiser. It shows opted-in emails from all your campaigns in one place.

Copying the Email List

To use the emails in your own marketing tool (e.g., Mailchimp, Campaign Monitor):

  1. Click Copy All.
  2. Paste the email addresses into your marketing platform.

The emails are copied in a format that's ready to paste into most email marketing tools.

⚠️ Important: Only customers who opted in during checkout are included. Raised does not share email addresses of customers who did not consent to marketing communications.

Best Practices

  • Respect opt-in consent — Only send marketing emails to customers who opted in. This is their email address, and they've trusted you with it.
  • Include an unsubscribe option — Always provide a way for recipients to opt out of future emails, as required by anti-spam laws.
  • Act promptly — Export and use your email list while your fundraiser is still fresh in supporters' minds.

Further Assistance

If you need help with marketing emails, contact our support team or email [email protected].

Recent Updates

  • This doc was updated on Mar 11, 2026, 6:47 AM

Need Help?

If you have any questions or need further assistance, our support team is ready to help.

Contact Support